Shipping Policy

Effective date: April 27, 2026

Dispatch location and destinations

The UK return address is a returns location; it is not a statement that orders are dispatched from the UK.

Order processing

Delivery times and rates

Tracking and multiple parcels

Taxes and customs

Delays, loss and delivery problems

If your order is late, missing or damaged, contact us with your order details.

Mandatory consumer rights continue to apply to carrier delays and delivery problems. A tracking scan alone does not remove those rights.

Address changes and cancellations

Contact

Email: bczs1925@outlook.com
Phone: +44 7966 169427
Website: https://heartpaws001.com/